Frequently Asked Questions
Yes, we proudly ship our handcrafted wooden products across the United States. Each item is carefully packaged to prevent damage during transit. For larger pieces, we coordinate with trusted freight partners to ensure safe and timely delivery.
Absolutely! Custom projects are at the heart of what we do. We’ll discuss your ideas, materials, and finishes in detail, then provide sketches or 3D models before production begins to ensure your vision is realized perfectly.
We primarily work with high-quality hardwoods like oak, walnut, ash, and maple. However, we’re happy to accommodate other wood types upon request. Each selection is made for its balance of durability, texture, and natural beauty.
Production times vary depending on the complexity and size of the project. Typically, small decor items take 2–3 weeks, while custom furniture may require 6–10 weeks. We always provide clear timelines before confirming your order.
Every piece goes through a meticulous inspection process from start to finish. Our artisans hand-sand, finish, and test each product for strength and aesthetic consistency. Only after passing our final review does an item leave our workshop.